Refund policy
Return & Refund Policy – HANUMACE OFFICIAL
At HANUMACE OFFICIAL, we strive to deliver premium quality products. If you are not satisfied with your purchase, you may request a return under the following conditions:
Return Window:
Customers must request a return within 48 hours of delivery. Any requests made after 48 hours from the time of delivery will not be accepted.
Eligibility for Return:
To be eligible for a return:
-
The product must be unused, unworn, and in original condition
-
All original tags and packaging must be intact
-
The product should not be damaged, washed, or altered
Non-Returnable Items:
-
Products used, washed, or damaged after delivery
-
Items without original tags or packaging
Return Process:
To initiate a return, contact us at:
📧 support.hanumace@gmail.com
Please include your order ID and reason for return.
Refund Policy:
-
Once the returned product is received and inspected, we will notify you
-
If approved, your refund will be processed within 5–7 business days
-
Refunds will be issued to the original payment method
Important Notes:
-
Shipping charges (if any) are non-refundable
-
HANUMACE OFFICIAL reserves the right to reject returns that do not meet the above conditions
For any queries, feel free to contact us at support.hanumace@gmail.com